Personal Information (GDPR)
We collect Personal Information when you knowingly and actively provide it, including when you register for the newsletter, contact us, or request information. When submitting a request or enquiry or you are giving permission for DigiBox to contact and provide the services or information you have requested. The personal information you provide will only be used by DigiBox and will not be disclosed to anyone else unless we are obliged by law to do so.
Personal Information is information that may be used to identify or locate an individual, like a person’s full name, postal address, e-mail address, or phone number, as well as other non-public information that is associated with this Personal Information. We use your Personal Information to send communications, to respond to your enquiries, and to send marketing and promotional messages. Your personal information will never be given, shared or sold to a third party.
If you post or send offensive, inappropriate or objectionable content anywhere on this site, we may use the information we hold about you to stop such behaviour.
All our email marketing communications offer you the option to unsubscribe.
Your data may be stored on a third party application but we will ensure that the application complies with all necessary data protection laws.
We use a marketing service provider to store our database. It is our duty and responsibility to ensure that this company is committed to data protection and GDPR compliance. Any of your personal contact information that is stored with this service provider will be done so securely and in compliance with the required data protection regulations.
If your personal contact information is on our database then this is because we have had some contact with you at a tradeshow, event or via other DigiBox marketing activities.
DigiBox does not, and will not purchase email databases from third parties and will only communicate with persons or organisations who have given permission for them to do so.
Non-Personally Identifiable Information
We collect Non-Personally Identifiable Information automatically when you visit our Site. Non-Personally Identifiable Information is information that is not used nor intended to be used to personally identify an individual and is not associated with nor linked to Personal Information. This Non-Personally Identifiable Information we collect via the Site includes your Internet Protocol address, browser type, browser language, the date and time of your request, and the web page you have visited immediately prior to visiting the Site.
DigiBox will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, DigiBox reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of DigiBox’s web services.
As a condition of use of this site, all users must give permission for DigiBox to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.
All log file information collected by DigiBox is kept secure and no access to raw log files is given to any third party.
Images and Logos
The names, images and logos identifying DigiBox, our partners and their information, products and services are proprietary marks of DigiBox and/or third parties. Images, logos and trademarks belonging to third parties and partners of DigiBox remain the legal property of the third party. Copying or use of our logo, and/or any other third party logos or images accessed via our website is not permitted without prior approval from the relevant copyright owner.
There are two ‘flavours’ of Cookies - ‘Session’ cookies and ‘Persistent’ cookies.
Session cookies are temporary and are deleted when you shut down your Web browser or turn off your computer. These are used to improve how you navigate through a website.
‘Persistent’ cookies remain on your computer until manually deleted or when they reach an expiry date. They hold information that is useful if you revisit the website, such as contact form details previosuly submitted.
You can disable cookies already stored on your computer, but this may stop our website and others from functioning properly. It may also cause saved login details, for example, to be deleted, so ensure you have a note of them before deleting all cookies.
The following is strictly necessary in the operation of our website. If you choose to allow them, cookies placed on your computer by our website will, where applicable:
No current essential cookies.
The following are not strictly necessary but are required to provide you with the best user experience and tell us, anonymously, which pages people find most interesting.
Typically used for tracking the pages you visit. Page tracking data is collated by Google on behalf of millions of website owners, providing anonymous data on which pages you visited, how you got there, the page you exited the website from and so on. It allows us to see which pages are more or less popular and helps us to make our website even better.
These allow you, for example, to share pages with social networks such as Facebook (where applicable).
Data Sharing Policy
This website will not share any personal information with third parties.
The table below explains the cookies we use and why
Google Analytics: We use Google Analytics to monitor traffic levels, search queries and visits to this website.
Google Analytics stores IP address anonymously on its servers in the US, and neither CIVIC or Google associate your IP address with any personally identifiable information.
These cookies enable Google to determine whether you are a return visitor to the site, and to track the pages that you visit during your session.
JBCookies: The cookie tool on this website remembers your privacy settings for the next time you visit the website. The cookie stores your preferences for both Social Media and Google Analytics Cookies.
Twitter module. Holds no personal data. Allows Twitter to interact with this website.
Facebook user cookie. Allows Facebook to interact with this website.
LinkedIn user cookie. Allows LinkedIn to interact with this website.